How to Become an IT Specialist American Public University

how to become IT Support Specialist

Nearly two thirds (66%) found IT certifications to be very valuable compared to only 30% three years prior. Overall, 93% consider IT certifications to be valuable, with 72% considering it a requirement for certain job roles. If your goal is to ascend to level 3 type IT support positions (and beyond), you should prepare yourself for lifelong learning.

  • An IT professional can specialize in cybersecurity to keep computers safe, cloud computing to make information easier to access, or in help desk roles to assist in the everyday functions of an organization.
  • As an IT Specialist, you’ll be expected to solve a variety of technical problems on a daily basis.
  • These programs typically offer a condensed, focused curriculum that can provide you with the necessary skills and knowledge.
  • How does IT Specialist job growth stack up to other jobs across the country?
  • Other responsibilities include managing user control and access to networks, managing cloud systems and developing automation with tools like PowerShell.
  • Having answers to these questions will be useful in any interview situation, to help you stand out from other candidates.

IT Specialist Career Path Progression

While community college is a great option for some people, it does have its downsides. Plus, they’ll usually only give you training in the technical requirements of the certificate. So, it’s really unlikely that they’ll train you in other soft skills such as interview technique. Now, this doesn’t have to be direct, hands-on experience as an IT support specialist—that would be a lot to ask for your first job. However, being able to show that the experiences you do have are relevant to the role you’re applying for is really important. Most degrees and technical courses don’t provide any of this sort of training.

Making Your Decision: Choosing the Right IT Specialist Program

how to become IT Support Specialist

The BLS report also mentions that the average salary for computer support specialists was $55,510 in 2020. The salary range goes from $40,620 at the 10th percentile to $110,450 at the 90th percentile. We provide Climbers with the hard and soft skills—as well as the contacts and job search support—they need to launch their career for free. Our free job training courses involve rigorous technical training, dedicated interview preparation, and a range of networking opportunities. A job as an IT support specialist combines a passion for computers with a passion for problem-solving and customer service, and the demand for these professionals is rising.

Degree and qualifications for an IT support specialist

If you are interested in the development and building of technology systems, consider jobs as a software developer, a computer network architect, a computer programmer or computer-aided designer. After you have earned a degree, you may be able to work as a help desk analyst, computer systems analyst, or network support specialist. Each of these professions aid users and help improve systems in the digital world. As an added means of support, IT specialists will often compose how-to manuals or other instructional IT policies. Professional organizations also offer conferences, workshops, and seminars where you can learn from experts and connect with peers. Networking can lead to job opportunities, mentorship, and collaborations that can advance your career.

how to become IT Support Specialist

Find Your Degree

To become an information technology support specialist, you need a combination of technical and soft skills that allow you to communicate effectively, solve problems creatively, and work efficiently. A high SysAdmin / IT Support Specialist job school diploma or equivalent is the minimum requirement, and a postsecondary degree or certificate in a related field such as computer science, information systems, or engineering is preferred. You should have knowledge of various operating systems, software applications, hardware devices, and network protocols. The ability to troubleshoot and resolve technical issues using logical and analytical methods is essential. Customer service and interpersonal skills are also necessary for interacting with users of different backgrounds, levels, and needs.

Can I become an IT specialist without a degree?

  • When starting your IT career, gaining an entry-level IT role is a good way to build experience.
  • As businesses increasingly rely on complex computer systems and digital infrastructure, information technology specialists serve as the backbone of modern IT departments.
  • Their duties often involve installing and configuring computer systems and networks, diagnosing hardware or software faults, and solving technical and applications problems.
  • Expect to compete for level 1 jobs when you’re first starting your career in IT support.

It is often considered to be one of the best entry-level IT certifications, covering basics like networking, operating systems, security, and mobile devices. While not always mandatory, professional certifications demonstrate technical skills to potential employers and may increase your chances of getting a job in your chosen specialty. Pursuing vendor-specific certifications in a particular software system or network type can also help you remain competitive and support career advancement.

Building a professional network

Examine the curriculum to see if it covers the areas of Web development IT that interest you most. Some programs offer specializations in areas such as network security, database management, cloud computing, and cybersecurity. Choose a program that offers courses and research opportunities aligned with your interests, ensuring you gain the knowledge and skills necessary for your desired career path. However, if you have prior knowledge in tech, you may feel like you don’t need the extra support and may opt for a professional certificate. If you enjoy solving problems, helping others, and working with technology, you might be interested in becoming an information technology support specialist.

how to become IT Support Specialist

PATHWAYS FOR QUALITY TRAINING AS AN IT SUPPORT SPECIALIST

Most of these organizations have IT specialists working in shifts 24 hours a day so may also expect to work in alternating morning, evening and night shifts. Additionally, you are required to get regular training to stay updated regarding the new products and technologies introduced in the field. Above all, information technology specialists must be resourceful and committed to leveraging technology to create a more efficient, sustainable and Coding profitable organization. This graduate program curriculum builds on principles explored in IT undergraduate studies to expand your abilities and technical expertise. You can expect courses to cover advanced information systems security, information analysis, modeling and representation and software development specific for IT professionals. You’ll also use IT tools and digital platforms to build a robust portfolio of projects demonstrating your proficiency in programming architecture, system operating networks and digital security.

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